Unitech MS810 Specifications download pdf (Page 20)

Problem: Nothing happens when I follow the operating instructions.

Possible Cause: Possible Solution:

Interface cables are loose Check for loose cable connections. If

problem persits, call technical support

for assistance.

Problem: My computer gets a keyboard error while booting up.

Possible Cause: Possible Solution:

The scanner is damaged or is no longer

functioning.

Disconnect the scanner from your

computer and use your keyboard only.

Reboot your computer. If your computer

still gets a keyboard error, then the

problem may not be the scanner. Call

technical support for assistance.

Problem: Light comes on, but the scanner doesn’t read the bar code.

Possible Cause: Possible Solution:

Interface cables are loose Check for loose cable connections

Scanner is not programmed for the

correct bar code type.

Be sure to select the correct interface

selection and ensure that the scanner is

programmed to read the type of barcode

you are scanning.

Barcode symbol is unreadable. Check the symbol to make sure it is not

de-faced. Try scanning test symbols of

the same barcode type.

Distance between scanner and barcode

is incorrect.

Move the scanner closer or further from

the barcode.

Troubleshooting

Chapter 6

Problem: The scanner beeps, but no data is displayed on my computer.

Possible Cause: Possible Solution:

Scanner is not programmed for the

correct host type.

Please make sure the scanner is

congured to the appropriate host type

by scanning the corresponding

programming barcode on the User’s

Manual.

The scanner is congured to send the

numeric data as KEYPAD NUMERICS,

or the Keyboard Country setting is set to

UNIVERSAL

Recongure the scanner to Send

Numerics as MAIN KEYBOARD KEYS

and set the Keyboard Country setting to

the country setting of your computer.

Problem: My Caps Lock LED on my keyboard ickers when I read a

bar code.

Possible Cause: Possible Solution:

The Keyboard that you are using

requires shifting in and out of the shift

Lock mode to send the data properly.

You can reduce the ickering and speed

up the data transmition by sending

numeric data as keypad numerics, or

setting the keyboard country mode to

UNIVERSAL.

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Unitech MS810 Specifications Page 20

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